What
licensed software
is available only
to departments?
PC
departmental-only software
licenses
Mac
departmental-only software
licenses
What
licensed software is
available only to students?
PC
Student-only software
licenses
Mac
Student-only software
licenses
If
I buy one license does
that automatically cover
all the machines in
my department?
You
will need to purchase
one license per computer unless
the item description
on the Web indicates
that it is a "departmental
license".
Do
I have to buy both a
license and media?
You
must purchase a license
for each machine; however,
you can purchase one copy
of media and install it
on any number of licensed machines.
For example if you have
10 machines you would only
need to purchase 10 licenses
and one copy of the media.
Why
do I have to pay for
licenses if I'm affiliated
with Penn State?
Licenses
sold through the Computer
Store are not centrally
funded; they are purchased
with money from the Computer
Store's budget. We are
a cost recovery service
and base our prices on
the price we negotiate
with the vendor. Although
the software is not free,
our prices are often as
much as 80% below retail.
Can
I receive my licenses/media
immediately when I place
my order?
Most
licensed software products
are special order items
that are created and packaged
in-house on an as-needed
basis. Most orders will
be available for pickup
or delivery within 48 business
hours.
Why
don't you offer licensed
software for XYZ product?
The
decision to establish
a license with a particular
vendor is determined based
on customer demand and/or
vendor pricing. If there
is a program that you
think the Computer Store
should consider as a University
license, please fill out
our contact
form.
Why
do some licenses have
an annual renewal?
Annual
maintenance renewals (or
lack thereof) are established
by the vendor. For some
products, annual maintenance
is required to continue
legal use of the software.
In addition, some products
expire on a set date each
year and will require
a new license code.
Can
I prorate my license
if it has an annual
renewal?
No.
Licenses run for one year
according to contract
renewal date (not your
purchase date) and cannot
be prorated.
You
may contact LSS by
sending email to PSULSS@psu.edu
